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Articles by “Jana Anderson”

3 Ways To Ruin An Apology

Jana Anderson, Alisa Grace - July 3, 2018

Picture this scene: someone has hurt you and they have apologized but you still feel a lingering sense of frustration or anger towards them. What happened? They apologized, but for some reason, it didn't quite communicate that the person is sorry. In this article, Alisa Grace and Dr. Jana Anderson explain three ways to ruin an apology. Have you ever caught yourself doing these things? Have you heard someone apologize in one of these ways?

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