We live in an environment where disagreements turn ugly quickly, and our instinct is to return insult for insult - whether online or in person. However, responding in anger or becoming defensive results in unproductive and toxic conversations. In this video, Dr. Tim Muehlhoff shares a communication strategy that you can practice during disagreements to help the other person actually listen to what you are saying.
Tim is a professor of communication at Biola University in La Mirada, CA, and is the co-director of the Winsome Conviction Project which seeks to reintroduce humility, civility, and compassion back into our public disagreements. He is the co-host of the Winsome Conviction Podcast and his latest book is, Winsome Conviction: Disagreeing without Dividing the Church (IVP)