Before you give advice or make a judgment based on the first few words you hear from the other person, it is important to pause to seek understanding. Once you understand how that person arrived that their conclusion, then you will begin the right kind of relationship-building. Watch this video to hear Dr. Tim Muehlhoff address the number one problem between people who disagree with each other.
Tim is a professor of communication at Biola University in La Mirada, CA, and is the co-director of the Winsome Conviction Project which seeks to reintroduce humility, civility, and compassion back into our public disagreements. He is the co-host of the Winsome Conviction Podcast and his latest book is, Winsome Conviction: Disagreeing without Dividing the Church (IVP)